Vrata, ki se odpirajo v svetel prostor
In this article
  1. Before you even arrive: first contact and arranging it
  2. Arriving: the first five minutes (and no couch)
  3. What the therapist is actually interested in
  4. What a first session is not
  5. Your questions are welcome — and important
  6. "But what if I cry?" — on nerves before a first session
  7. How you decide whether to carry on
  8. What a first session looks like with me

The message is written. Your finger hovers over the “send” button. And then it stalls again: what am I even supposed to write? What will happen in there? What if I don’t know where to begin, what if I say too much — or too little? If you recognise that moment, you are not alone: for most people the hardest part of therapy is precisely the road to the first session, not the session itself.

A great deal of that weight comes from the unknown. Therapy carries a set of film images — the couch, the silent analyst, the mysterious notes — and because you don’t know what awaits you, your imagination fills the gap with the most uncomfortable scenarios. So I am going to do something simple: I will describe the first session step by step, from the first message to the moment you decide whether to carry on.

No secrets. Because there really aren’t any.

Before you even arrive: first contact and arranging it

It all starts with a message or a phone call. And let me take the pressure off straight away: you don’t have to write an essay. Something along these lines is perfectly enough: “Hello, I am looking for a therapist because of anxiety / difficulties in my relationship / a period that has grown bigger than me. Are you taking on new clients, and when might an appointment be possible?” A therapist does not expect you to diagnose your distress or put it elegantly into words — that is our shared work, not your ticket to get in.

In the reply you will usually get practical information: possible appointment times, the location, how long a session lasts, the fee and how to pay. Even in that exchange there is a lot to sense: how quickly and how warmly someone answers you, whether the information is clear, whether your questions leave you feeling welcome or in the way. That is data too.

A practical tip: if you have questions about how it all works, feel free to ask them in advance. “How does a first session go?” is an entirely legitimate question, and the answer can take a good deal of your nervousness away.

If you are a step earlier still — that is, you don’t even know who to contact — don’t look for “the best therapist”, because that category doesn’t exist; look for the therapist who will be right for you. How to go about it (orientations, recommendations, what to look out for) I described in detail in the post on choosing a therapist. For a first contact, though, it is enough to pick one — the decision about continuing only comes after the session.

Arriving: the first five minutes (and no couch)

You arrive a few minutes early, perhaps wait in a waiting room, and then the therapist invites you into the room. A disappointment for film lovers: the vast majority of modern therapy rooms have no couch for you to lie on while staring at the ceiling. There are two armchairs facing each other, and between them perhaps a small table with tissues and a glass of water. You sit down like two people who are about to talk.

The first minutes are for landing. The therapist knows that a first arrival is stressful, and so does not leave the opening to you with a brisk “well, go ahead”. Usually they will first say something about the frame: how long the session will last, how it works, what the purpose of this first conversation is. Many will also cover the essentials of confidentiality here — that what is said stays between the two of you, with a few rare legal exceptions. Because confidentiality is the foundation of everything that follows, I have given it a post of its own.

Only then comes the question you are probably expecting: “What brings you here?” And the same applies as with that first message — there is no right answer. You can begin with today, with something that happened ten years ago, or with “I don’t know where to start”. That too is a perfectly good beginning; a therapist knows how to carry the conversation forward with questions.

Perhaps you are wondering about something more practical: yes, a therapist will sometimes write something down during the conversation — a name, a year, an important detail. This is not assessment; it is care that your story does not fall apart into fragments. And yes, there will be silences along the way. Silence in therapy is not an awkwardness you are meant to fill — it is the space in which a thought ripens. If it feels uncomfortable, you can simply say so; that is a conversation too.

What the therapist is actually interested in

The first session (and often a few after it) is for getting to know each other. What interests a therapist is not “what is wrong with you”, but who you are and what your life looks like. The questions usually circle around a few areas:

  • Your current distress: what weighs on you, since when, how it shows itself — in your thoughts, feelings, body, sleep, relationships. What you have already tried and what did (or did not) help.
  • What prompted you to come: why now? Distress often lasts for years before a person decides — and the moment of deciding says a great deal.
  • Your life today: work, relationships, family, supports, burdens. The therapist is building a map, not taking minutes.
  • Some history: where you come from, what your family was like, significant experiences. Not necessarily all of it in the first session — just the outlines.
  • Your expectations: what you would like to be different. Even “I don’t know exactly, I just can’t go on like this” is an answer you can work with.

One important thing: you set the pace. If there is something you cannot or do not want to talk about yet, you say so — and a good therapist will respect that without taking offence. There is nothing you “have to” say in the first session; trust is not an entry requirement for therapy, but something that only comes into being within it.

What a first session is not

Because the imagination likes to exaggerate, let us quickly clear up what a first session definitely will not involve.

There will be no analysis of your personality. After fifty minutes a therapist does not know “what you are really like” — and a good therapist will not claim to. A first session is the start of getting to know each other, not an X-ray. If someone pronounces a complete explanation of you and your life after a single conversation, that is a sign for caution rather than a sign of competence.

There will be no instant solution. Many people arrive with a quiet hope that they will leave with instructions. That is understandable — but if your difficulty only needed advice, your friends’ advice would have solved it long ago. A first session opens a process; it does not conclude one.

There will be no pressure. Nobody is going to push you to talk about trauma, childhood or anything else you are not ready for. Serious themes come up when the relationship can hold their weight — and you are one of the people judging that, not only the therapist.

There will be no marking. There is no such thing as a “good” or a “bad” client. We therapists do not think in those categories; what interests us is how you are and what you need — not how well you perform.

Veronika Železnik against a light background
A first session is not an exam in which you have to tell your story correctly — it is a first conversation between two people finding out whether they can trust each other.

A word about the end of the session: a therapy hour has its edge and a good therapist keeps to it — not out of rigidity, but because it is precisely a reliable frame that allows unreliable things to open up inside it. A few minutes before the end, they will start bringing the conversation to a close, often with a short summary or a question about how it was for you. That is usually when you also arrange a possible next appointment — or take some time to think it over. Both are entirely acceptable.

Your questions are welcome — and important

A first session is not a one-way assessment. You are choosing too — and you have the right to know who you are confiding in. Questions worth asking (and ones a good therapist must answer calmly and clearly):

  • What is your training and orientation? What does that approach mean in practice?
  • Do you have supervision? (Regular supervision is a sign of diligence, not of weakness.)
  • Do you have experience with difficulties like mine?
  • How often would we meet, and roughly how long does a process like this take?
  • What applies regarding confidentiality, cancelling an appointment, being reachable between sessions?

All of this belongs to what the profession calls informed consent: before you decide on therapy, you have the right to understand what you are entering into — how the work goes, where the boundaries lie, what you can and cannot expect. In some places you will also be given a written agreement. This is not bureaucracy; it is a sign that the therapist takes both you and their profession seriously. If you would like the wider picture of what psychotherapy actually is and what sets it apart from other forms of help, I have set that out in the post What psychotherapy is.

“But what if I cry?” — on nerves before a first session

Almost everyone who comes for the first time comes with nerves. Many apologise before they have said their first sentence: “Sorry, I’m a bit jittery.” Let it be written down in black and white: being nervous before a first session is entirely normal and we therapists expect it. You are coming to talk about your most vulnerable things with a person you do not know — it would be strange if you were not at least a little afraid.

And tears? Tears are at home in a therapy room. Nobody will find you “too much”, nobody will nervously change the subject. The tissues on the little table are not a decoration. If you are afraid that you will cry, that you won’t know what to say, or that the therapist will think badly of you — I have devoted a post to exactly those fears, on the fear of therapy. The short version: in practice none of them turns out to be as frightening as it looks from a distance.

Nerves like to involve the body too: a racing heart on the stairs, a dry mouth, butterflies in the stomach. If you know you are like that, allow yourself a few minutes in reserve — arrive early, breathe, drink a glass of water. And know this: the therapist will not read your nerves as weakness. Quite the opposite — showing up with them is the first piece of exactly the openness that makes therapy work at all.

One more thing worth knowing: after a first session people feel very different things. Some leave relieved, as if they had set down a rucksack; others are confused, tired, or surprised by feelings that only arrive in the evening. Both are fine. A first session opens a door — what lies behind it shows itself gradually.

How you decide whether to carry on

After the first session (or the first few) comes the question: is this the right therapist for me? Two things can help you decide.

The first is your felt sense. Did you feel heard with this person? Could you say what you wanted to say — or did you feel you were performing? Don’t expect to be completely relaxed in a first session (see the nerves above), but a basic “I could talk to this person” is usually sensed early on.

The second is the science. Research consistently shows that the quality of the working relationship — the sense that your therapist understands you, that you agree on the goals and the way of working — is one of the strongest predictors of a successful therapy; the large meta-analysis by Flückiger and colleagues (2018) confirmed this across almost 300 studies. And that relationship begins to be built in the very first sessions. So your impression is not a whim, but a piece of data worth taking seriously. Why the relationship counts for so much I explained in the post on the therapeutic relationship.

It also helps to know a few warning signs. Caution is warranted if the therapist spends most of the hour talking about themselves; if they promise fast and guaranteed results (“in five sessions you’ll be a new person”); if they dismiss your reservations or brush you off when you ask about their training and way of working; if you feel judgement instead of curiosity. None of that is a normal part of therapy — and your inner “something isn’t right here” deserves the same seriousness as any other piece of data.

And if you sense this is not the right address? Then it is entirely legitimate to say: “Thank you, I’ll think about it” — and to look for someone else. A good therapist does not take that personally; the fit is a matter between two people, not a mark for either of them. The worse choice is to persist with someone you cannot open up to, or to write off therapy altogether because of one mismatched experience.

What a first session looks like with me

To finish, something concrete, because honesty calls for it: I work as a therapist in training in marriage and family therapy under regular supervision — my work is therefore accompanied throughout by an experienced supervisory eye. An introductory session with me lasts 50 minutes and is meant for exactly what I have described above: for you to say what brings you, for me to hear your story, for you to get answers to your questions, and for both of us to sense whether we are the right combination. You don’t need to prepare anything and you don’t need to say anything “correctly”.

Because I know how big the first step is, I try to make even that first exchange of messages as simple as possible: a clear reply, concrete information, no detours. And in the session itself everything I have written above applies — including the silence, including the tears, including “I don’t know where to start”.

Only after that session do you decide — with no pressure and no obligation. If you decide to carry on, we agree on the rhythm and the form of the work (individual, couples or family); details about the forms of work are on the Services page, and you can reach me through the Contact page.

One more figure that takes the pressure off many people: research on dropping out of therapy (Swift and Greenberg, 2012) shows that a fair number of people stop after the first or second session — often not because therapy wasn’t working, but because they didn’t know what to expect, and the unknown carried them off. That is exactly why I wrote this post: when you know what the road looks like, it is easier to walk it.

So if your finger is still hovering over the “send” button: the message doesn’t need to be perfect. It only needs to be sent. Everything after that goes step by step — exactly as described here.

Your first session — step by step1First contacta short message or call — no essay, no diagnosis2Arranging ittime, place, length, fee — the practical things, upfront3Arrival and framehow it works, confidentiality — a landing, not an interrogation4Your storywhat brings you, how you live, what you'd change — at your pace5Your questionstraining, approach, supervision, how it works — informed consent6Decidingcarry on? your sense is data — and "no" is a legitimate answerNerves are normal at every step — we therapists expect them.

Sources
  1. Flückiger, C., Del Re, A. C., Wampold, B. E. & Horvath, A. O. (2018). The alliance in adult psychotherapy: A meta-analytic synthesis. Psychotherapy. doi.org
  2. Bordin, E. S. (1979). The generalizability of the psychoanalytic concept of the working alliance. Psychotherapy: Theory, Research & Practice. doi.org
  3. Hilsenroth, M. J. & Cromer, T. D. (2007). Clinician interventions related to alliance during the initial interview and psychological assessment. Psychotherapy: Theory, Research, Practice, Training. doi.org
  4. Swift, J. K. & Greenberg, R. P. (2012). Premature discontinuation in adult psychotherapy: A meta-analysis. Journal of Consulting and Clinical Psychology. doi.org
  5. Blease, C., Kelley, J. M. & Trachsel, M. (2018). Informed consent in psychotherapy: Implications of evidence-based practice. Journal of Contemporary Psychotherapy. doi.org
  6. Norcross, J. C. & Lambert, M. J. (2018). Psychotherapy relationships that work III. Psychotherapy. doi.org
Veronika Železnik

About the author

Veronika Železnik

Sem stažistka iz zakonske in družinske terapije pod supervizijo in diplomirana dramska igralka (AGRFT). Leta na odru so me naučila pozorno opazovati ljudi, izkušnja s kronično nespečnostjo pa me je pripeljala v terapijo in do odločitve, da človeka ne raziskujem skozi vloge, ampak v živem odnosu. Verjamem, da se sprememba zgodi v varnem in spoštljivem odnosu — o tem pišem tukaj. Več najdeš na strani My Approach.

Contact

A message doesn't have to be perfect. It has to be sent.

An introductory session lasts 50 minutes and exists for exactly this: so you can check whether we are a good match.

Write to me