Temen gozdnat hrbet nad meglenim obzorjem
Temen gozdnat hrbet nad meglenim obzorjem
In this article
  1. An argument is not a sign that something is wrong with the relationship
  2. Most disagreements are never resolved — and that's all right
  3. Five to one: what happens during an argument
  4. Rule one: one topic at a time
  5. Rule two: “I” instead of “you”
  6. Rule three: listen first, then reply
  7. Rule four: no “always” and “never”
  8. When you boil over: a pause is not running away
  9. Exercise: your agreement for arguing
  10. When rules are not enough
  11. What to remember

“It wasn’t really about the dishes. But when he said I’d forgotten again, I listed everything he had forgotten in the past year. Then he started on my mother. By eleven at night we were sitting in separate rooms and neither of us could remember how it had started.”

If you have ever had an evening like that, you are not the exception. Most arguments between partners don’t begin with big questions but with small things: who will take the child to training, why the bill is higher again, why nobody answered the message. And most of them don’t drag on because the subject is so difficult, but because at some point the conversation comes unstuck from the subject and starts to be about what kind of people you both are.

In this post I won’t write about therapy. I have written about how a couple argues in the therapy room in How we argue safely in couples therapy. Here I’m interested in your kitchen, your car and your bedroom at eleven at night — places where there is nobody to guide the conversation. I have gathered a few rules that are grounded in research and tried to put them in a way you can test at your very next disagreement.

An argument is not a sign that something is wrong with the relationship

First, something that reassures many people: couples who never argue are not necessarily happier. The psychologist John Gottman and his colleagues spent several decades observing couples in the laboratory — recording their conversations about contentious topics, measuring their heart rate and following them up years later. Among stable, satisfied couples he found those who argue loudly and passionately, those who tend to avoid differences, and those who calmly talk everything through. What mattered was not whether they argued, but how.

In relational family therapy, in which I am training, we see conflict in a similar way. A disagreement is the moment when two different worlds come close enough to graze each other. Two people with different histories, different families and different needs cannot be in tune all the time. When they never graze each other, it is often a sign that one of them has stopped bringing themselves into the relationship.

So arguing is not the problem. The problem is an argument after which both of you feel more alone than before it.

Most disagreements are never resolved — and that’s all right

One of the most liberating findings of Gottman’s work is this: roughly 69% of conflicts in couples are perpetual. That means they come from differences in temperament, habits or deeper needs and will never be settled once and for all. One of you will always be more sociable, the other more reserved. One will save, the other will want to spend the money on travel. One will need order, and for the other there will always be slightly too much of it.

What separates satisfied couples from dissatisfied ones is not that they get rid of these differences. Satisfied couples know how to talk about them without wounding each other every time. With these topics the conversation isn’t aimed at winning but at understanding each other better — and at finding an arrangement you can both live with for the next month or year.

When a couple realises that the argument about the dishwasher is not a battle that has to be won once and for all, the pressure eases. Often something else shows itself beneath the surface: a need for recognition, a fear of being alone, or a sense that your time is worth less. I have written about what lies beneath recurring arguments in It is not about the dishes, and about why the same fight keeps returning in Why the same fight keeps coming back.

Five to one: what happens during an argument

The second finding concerns a ratio. Gottman and Robert Levenson noticed that stable couples, even during the conflict itself, show roughly five positive responses for every negative one. A positive response doesn’t have to be a grand gesture. It is a smile when your partner says something funny. It is “yes, that’s true”. It is a touch of the hand, a question like “what do you mean?”, a bit of humour that doesn’t humiliate.

Couples who later split up were closer to a ratio of one to one. With them almost every criticism met a counter-criticism, every reproach met defensiveness.

This doesn’t mean you have to keep count during an argument. It means the negative moments don’t need to be erased — they need to be outweighed. A harsh word happens. If it is followed by “sorry, that was nasty, I’d like to say it differently”, the conversation is still safe. If it is followed only by another harsh word, the scales tip.

What Gottman's research tells us about arguingTwo findings that turn “how do I win” into “how do we live with the difference”.PERPETUAL PROBLEMS69% of conflicts never get solved69% perpetual31%They come from differences in temperamentand needs. The aim is not a solution but aconversation about the difference thatleaves you both feeling heard.THE RATIO DURING CONFLICTFive good responses to one bad:Even while arguing, stable couplesshow more humour, interest andaffection than criticism.What this means:a good argument is not one without bad moments, but one in which they are outweighed.

One more observation from the same research is worth mentioning: some responses are especially toxic for a relationship. Gottman called them the four horsemen — criticism, contempt, defensiveness and stonewalling. I won’t repeat them here, because I devoted a whole post to them, The Four Horsemen in relationships, and you will also find a short explanation in the knowledge base under the four horsemen. The rules that follow are largely their opposite: ways of saying the same thing without the horsemen riding into your kitchen.

Rule one: one topic at a time

When an argument drags on, almost the same thing always happens: the topics multiply. It starts with the rubbish, carries on with how your partner never tidies up after themselves, moves to their mother, who never tidied up either, and ends with “everything always revolves around you anyway”. Some therapists call this kitchen-sinking — you throw everything that has piled up into the sink.

It’s understandable why this happens. When you feel attacked, you look for evidence that you’re not the only one who makes mistakes. And because you have years of shared life behind you, there is plenty of evidence. But each new piece of evidence opens a new front on which the other person has to defend themselves. In the end the conversation can’t finish, because it no longer has a single topic that could be closed.

The rule is simple; following it is less so. Before you start, tell yourself what you want to talk about. Just one thing. If during the conversation you notice another topic has appeared, name it and set it aside: “That matters too, but let’s talk about it on Sunday. Right now I’d like to stay with the plans for Saturday.” A topic set aside is not a topic forgotten. It is a topic that will get its own time.

Rule two: “I” instead of “you”

A sentence that starts with “you” almost always sounds like an accusation: “You never listen to me.” “You forgot again.” “You only think about yourself.” The other person can hardly respond except defensively, because they have just been handed a verdict on what kind of person they are.

An “I” statement says the same thing from the other side: what is happening inside you. “I feel lonely when you look at your phone during dinner.” “I was disappointed, because I was counting on you to call.” This form isn’t a trick or a polite varnish. It is more accurate, because you are talking about the only thing you truly know — yourself. What your partner thinks and why they do something, you can only guess.

It’s important that an “I” statement doesn’t become a disguised reproach. “I feel like you’re selfish” is not an “I” statement but “you are selfish” with a prefix. A feeling is one word or two: lonely, hurt, worried, tired, angry. Whatever follows “like” is usually already a judgement.

I have described in more detail how to get from a reproach to the need hidden behind it in From blame to needs. There you will also find more examples of how a couple learns this language step by step.

Rule three: listen first, then reply

In the middle of an argument most of us don’t listen. We wait. While the other person is talking, we are already composing our reply, looking for the hole in their story and preparing a counter-argument. Our partner senses this, so they speak louder and longer — and the circle keeps turning.

The rule is that before you say your piece, you sum up what you heard. Not word for word and not like a parrot, but so that the other person can see it has reached you. Only when your partner says “yes, that’s what I meant” is it your turn. A summary doesn’t mean you agree. It means you have understood.

In practice it might sound like this (a composite dialogue, not a real person):

“You arranged Saturday again without asking me.”
“If I understand you, it wasn’t the trip itself that bothered you, but that I decided without you?”
“Yes. I feel as if I’m just along for the ride in our home.”
“I didn’t mean it that way. But I understand how it looked. How would you like us to arrange it next time?”

Notice what happened in the second line. The partner didn’t defend himself (“but I told you”) and didn’t attack back (“well, you always…”). He only checked whether he had understood. That opened room for her to say what really hurt. With the exercise you will find in the knowledge base under talking without interrupting, you can practise this kind of listening when you’re not in the middle of a disagreement.

Rule four: no “always” and “never”

“You’re always late.” “You never help.” These two words may be the shortest route to an argument that never ends. For two reasons.

First, they are almost never true. Your partner will remember that Tuesday three weeks ago when they weren’t late, and the conversation will turn into a dispute over facts. Instead of talking about how it feels for you to wait, you will be talking about exactly how many times they have been late. Second, “always” and “never” turn an action into a character. You are no longer talking about today’s lateness, but about your partner being a person who is late. Against an accusation about their character, a person defends themselves with everything they have.

Instead, talk about a concrete event, here and now: “Today you were half an hour late and didn’t send a message. I was worried, then I was angry.” If it is a pattern, you can name it more calmly: “I notice this has been happening to us more often lately, and I’d like us to talk about what would help.”

The picture below shows all four rules together. You don’t have to follow them perfectly. Even one, used consistently, changes the course of a conversation.

Four rules for everyday argumentsIt's not about never arguing. It's about how.1 · ONE TOPICJust one thingInstead of:“And last year you …”Try:“Let's only talk aboutthe Saturday plans.”2 · I-STATEMENTI instead of youInstead of:“You neverlisten to me.”Try:“I feel lonely whenyou're on your phone.”3 · LISTENSum up firstInstead of:composing a replywhile they talk.Try:“If I understand,what hurt you was …”4 · BE CONCRETENo “always”Instead of:“You're always late.”Try:“Today you were halfan hour late andI was worried.”What all four share:the conversation stays with one thing and two people — not with what kind of person anyone is.

When you boil over: a pause is not running away

All the rules above share one weakness: when you’re truly upset, you can’t use them. Gottman measured couples’ heart rates and noticed that in some people it rises so much during an argument that the body switches into a state of alarm. He called this flooding. In that state a person hears less well, finds it harder to take a joke and is quicker to respond with attack or withdrawal. No rule about “I” statements helps when your heart is pounding as if you were running from a bear.

That is when the most mature decision is to take a pause. But a pause that helps has a shape: you need to say that you’re taking it, why, and when you’ll be back. “I’m too worked up to listen well right now. I’m going for a walk and I’ll be back in half an hour so we can carry on.” Gottman recommends at least twenty minutes, because the body doesn’t calm down sooner. During that time, don’t rehearse how you’ll win — do something that settles you.

A steep green slope in spring light
A pause you announce isn't running away — it's a promise to come back.

A pause without warning, though — slamming the door, leaving without a word, a silence that lasts two days — is often more painful for the other person than the argument itself. Especially for someone whom silence makes anxious. I will explain in more detail how to step away without abandoning your partner in A pause in an argument.

Exercise: your agreement for arguing

Rules work better when a couple sets them for themselves than when they read them in an article. So I suggest an exercise you can do this very evening — when you are not in the middle of a disagreement. That matters: you don’t negotiate the rules of arguing during an argument.

  1. Each of you writes down which sentence or reaction from the other hurts you most during an argument. Just one. Don’t write why the other person is like that, but what happens in you when you hear it.
  2. Read what you wrote to each other without comment. The one who is listening only sums up: “If I understand you, the hardest thing for you is when…”
  3. Choose three rules that will apply between you. They can come from this post or be your own: “not in the car”, “not in front of the children”, “after ten at night, only an agreement to talk tomorrow”.
  4. Agree on a signal for a pause — a word or gesture that means “I need twenty minutes and I’ll be back”. Agree too that the other will respect it.
  5. Write the agreement down and review it in a month. What worked, what didn’t, what would you change?

If you’d like a template to guide you through this conversation, you will find one in the knowledge base under rules for arguing. You can print it out and fill it in together.

How the conversation begins matters too. Research shows that the outcome of a conversation is often decided in the first few minutes — I have devoted a post to this, How to start a difficult conversation with your partner.

When rules are not enough

It wouldn’t be honest to end this post with a promise that four rules will resolve every argument. They won’t. Here are some cases where the answer lies elsewhere.

When only one of you uses the rules. “I” statements and summarising have a big effect, but if only one partner uses them and the other treats them as weakness or as a chance for a new attack, the conversation won’t change. Then it is no longer about technique but about how you both see the relationship.

When an old wound is hiding beneath the disagreement. Sometimes an argument about lateness is really about a child who waited for a father who never came. No rule opens that layer. It can only let it rise to the surface — and then it makes sense to look for help that knows how to hold it.

When rules become weapons. “That wasn’t an I-statement!” or “you said always again” is a new way of correcting the other person and winning. The rules aren’t there for you to grade each other, but to help you hear each other more easily.

When an argument is no longer an argument but violence. Everything I have written applies to disagreements between two equal people. When one is afraid of the other, when threats, humiliation, control over money or contacts, pushing, hitting or coercion are involved, this is no longer a conflict that better communication can resolve. It is violence in a relationship. The researcher Michael Johnson showed that there is a big difference between occasional outbursts during a conflict and violence whose purpose is control over the other person — and that with the latter, advice on “arguing better” doesn’t help and can do harm. In that case joint couples therapy is not the right first step either. If you recognise yourself in this description, call the SOS helpline for women and children victims of violence in Slovenia on 080 11 55, and if you are in danger, the police on 113 or 112.

What to remember

  • An argument is not a sign of a bad relationship — what matters is how you argue and whether you find each other again afterwards.
  • Roughly two thirds of conflicts are perpetual; the aim is not to win but to have a conversation about the difference after which you both feel heard.
  • Stable couples have roughly five good responses for every bad one, even during a disagreement.
  • Four rules: one topic, “I” statements, sum up first, no “always” and “never”. When you boil over, announce a pause and come back.
  • When one of you is afraid of the other, it isn’t an argument but violence — and then the first step is safety, not communication.
Sources
  1. Gottman, J. M. (1994). What predicts divorce? The relationship between marital processes and marital outcomes. Hillsdale, NJ: Lawrence Erlbaum.
  2. Gottman, J. M., & Levenson, R. W. (1992). Marital processes predictive of later dissolution: Behavior, physiology, and health. Journal of Personality and Social Psychology, 63(2), 221–233. PubMed
  3. Gottman, J. M., & Silver, N. (1999). The seven principles for making marriage work. New York: Crown.
  4. Gordon, T. (1970). Parent effectiveness training. New York: Wyden.
  5. Johnson, M. P. (2008). A typology of domestic violence: Intimate terrorism, violent resistance, and situational couple violence. Boston: Northeastern University Press.
  6. Gostečnik, C. (2017). Relational family therapy: The systemic, interpersonal, and intrapsychic experience. New York: Routledge.
Veronika Železnik

About the author

Veronika Železnik

Sem stažistka iz zakonske in družinske terapije pod supervizijo in diplomirana dramska igralka (AGRFT). Leta na odru so me naučila pozorno opazovati ljudi, izkušnja s kronično nespečnostjo pa me je pripeljala v terapijo in do odločitve, da človeka ne raziskujem skozi vloge, ampak v živem odnosu. Verjamem, da se sprememba zgodi v varnem in spoštljivem odnosu — o tem pišem tukaj. Več najdeš na strani My Approach.

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Do your arguments keep going round in circles?

If the same fight keeps coming back and leaves you in separate rooms, write to me. Together we can look at what lies beneath it.

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