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It is almost eleven at night. Your colleague’s message is short: “Could you take my meeting tomorrow? I know it’s last minute.” Your day tomorrow is already full. You type “Sorry, tomorrow really won’t work”, and delete it. You type “Maybe, I’ll see”, and delete it. In the end you send “Of course, no problem!” — with an exclamation mark, so it doesn’t sound grudging. And then you lie awake for a long time.
If you recognise yourself in this scene, you are not alone. People who find it hard to say no often tell me that their “yes” happens before they have had a chance to think. Like a reflex. Only later — in the car, in the shower, at three in the morning — comes the question: why did I agree again?
In everyday language we call this pattern people-pleasing. In this post I will write about what it is, where it comes from, why it is so stubborn and what the first step out of it looks like — not into ruthlessness, but into relationships that have room for you too.
What people-pleasing is
People-pleasing is not a diagnosis, nor is it a personality trait you either have or don’t. It is a pattern of behaviour: you systematically put your own needs, wishes and opinions behind other people’s, because it feels like the condition for being accepted, loved, or at least left in peace. You will find it in the knowledge base under people-pleasing.
From the outside, people-pleasing looks like kindness, helpfulness, modesty. And people who please are often genuinely kind. The difference is not in the act, but in what drives it. Kindness comes from wanting; people-pleasing comes from fear. A kind person can say no. A people-pleaser can’t — or it costs them not a little, but an enormous amount.
The pressure to live up to other people’s expectations seems to have grown stronger in recent decades. In 2019 the British researchers Thomas Curran and Andrew Hill pooled data from more than forty thousand students in the United States, Canada and the United Kingdom. They found that between 1989 and 2016 the sense that those around us demand perfection — so-called socially prescribed perfectionism — rose by 33 per cent. People-pleasing is not the same as perfectionism, but the two share a core: the belief that your worth lies in other people’s eyes.
Sociotropy: when worth lives in relationships
In the 1980s the psychiatrist Aaron Beck, the founder of cognitive therapy, described two personality orientations that make people more vulnerable to depression. He called one autonomy — worth tied to independence and achievement. The other he called sociotropy — worth tied to relationships, to being liked by others and not being abandoned.
In people with marked sociotropy, distress is most often triggered by rejection, conflict or loneliness. Because relationships matter so much to them, they protect them at any price — including the price of themselves. In an interesting experiment, the researcher Julie Exline and her colleagues showed that more sociotropic people ate more sweets when they sensed that another person expected them to. They weren’t eating out of hunger, but to please.
Vicki Helgeson developed a similar idea with unmitigated communion: caring for others that is not balanced by caring for yourself. People with this pattern become over-involved in other people’s problems, neglect themselves and don’t talk about their own struggles. In her research this pattern was linked to more psychological distress — unlike healthy care for others, which was not.
It is important to notice where the trap lies in this sequence. It isn’t in the request, nor in the body that tenses up in response. It lies in the relief that “yes” brings. That relief is real and immediate, while the cost comes later and spread out. The brain remembers mainly the first. That is why the pattern strengthens with every repetition — not because the person is weak, but because in the short term it works.
“Fawn”: soothing in order to survive
Online, in connection with people-pleasing, you will often come across the word fawn. It was popularised by the American therapist Pete Walker in his book on complex trauma. Alongside the familiar responses to danger — fight, flight and freeze — he described a fourth: appeasing. When a child cannot fight the adult who threatens it, cannot run, and freezing doesn’t help, it learns that the safest thing is to please. To anticipate a mood before it erupts. To be good, quiet, useful.
Here I need to be careful. “Fawn” is not an official clinical term — it does not appear in diagnostic manuals and it has not been researched anywhere near as extensively as fight, flight and freeze. It is a clinical description that has helped many people put into words something they knew from experience. As such it can be useful. But not all people-pleasing is a sign of trauma. For some people it is simply a learned pattern of politeness, for others part of their temperament, for others a response to a workplace where disagreeing is costly.
What the idea does capture well is this: people-pleasing is often a clever solution to an old problem. Once, it protected you. The trouble is that we carry it into relationships where the danger is long gone — to a partner who could cope with our “no”, to a friend who would be glad finally to find out what we actually want.
Where it comes from
In relational family therapy, in which I am training, we always look at patterns within the relationships in which they arose. With people who please, one of these stories often comes up:
- A parent around whom you had to tiptoe. Irritable, depressed, addicted or simply unpredictable. The child learned to read the atmosphere like a weather forecast.
- Responsibility too early. A child who comforted their mother, looked after younger siblings or mediated between their parents. The professional term is parentification. Such a child learns that other people’s needs are urgent, and their own can wait.
- Love that came with being good. Warmth for obedience, coldness for disagreement. The child never learned that they could be different and still be loved.
- A role in the family. The peacemaker, the carer, “the one who is never any trouble”. I wrote about roles in Roles in the family: the hero, the scapegoat, the invisible child. Which was yours?
People-pleasing is often intertwined with attachment, too. Someone who fears that the people close to them will leave will find it harder to risk disagreeing. If this feels familiar, read Anxious attachment: why a partner’s silence sets off the alarm.
People-pleasing is also a close relative of contingent self-worth — the belief that you are worth something only if you meet a certain condition. For some people that condition is achievement; for people-pleasers it is other people’s contentment. I wrote about the former in Worth only as much as you get done: self-image and productivity.
What it costs
This is how a conversation in a session might sound (composite, not a real person):
“My partner says I never know what I want. That it’s always all the same to me.”
“And how is it really?”
“I do know what I want. It’s just … if I say it, then he can say no.”
“And if you don’t say it?”
“Then he can’t.” She smiles. “But I don’t get it either.”
“Which is worse — to say it and get a no, or not to say it and not get it?”
She thinks for a long time. “Until today I thought the first.”
People-pleasing has a price we often don’t see, because it is spread out over years:
- Resentment. Every “yes” that is really a “no” leaves a small residue. These residues build up and one day erupt — often over some trivial thing and at someone who is not to blame at all. More on this in the knowledge base under resentment.
- Relationships without you. If you never say what you want, people can’t really get to know you. They love your helpfulness, not you. And you sense this, which only increases your fear of rejection.
- Exhaustion. Constantly monitoring other people’s moods is hard work that nobody sees. Many people-pleasers are tired without knowing why.
- Vulnerability to being used. People who find it hard to push back are easier targets for those who apply pressure through guilt. If you recognise this, you may find When others keep you in guilt: recognising emotional blackmail helpful.
Kindness or people-pleasing?
When people recognise this pattern, they are often alarmed: “So I have to stop being kind?” No. Kindness is precious. The point is to tell it apart from what merely dresses up as kindness.
A simple question that helps: If you knew this person wouldn’t get angry, wouldn’t be disappointed and wouldn’t leave — would you still say yes? If the answer is yes, it is most likely kindness. If the answer is no, it is worth looking at what you are actually buying with your “yes”.
Where this view doesn’t apply
I would also like to say something in the opposite direction, because advice about people-pleasing easily turns into simple recipes.
Not all accommodating is a mistake. Living with others requires compromise. In every good relationship you sometimes give up something you want because you care. The culture you grew up in may have different norms about how much it is appropriate to put your wishes forward — what counts as people-pleasing in one family is ordinary respect in another.
When accommodating is survival. If you live in a relationship where your partner gets so angry when you disagree that you are afraid of them, pleasing may be protecting your body. In that case the first step is not assertiveness but safety. In Slovenia you can call the SOS helpline for women and children victims of violence on 080 11 55, and in danger the police on 113 or 112. Exercises for setting boundaries are not meant for relationships in which it is dangerous to set one.
Unequal power. In a job where your contract depends on your manager, caution may be sound judgement, not a pattern. The question is not whether you ever accommodate, but whether you have a choice at all — and whether you notice it.
The opposite extreme isn’t health. Someone who learns to say no sometimes swings the other way for a while and says no to everything. This is often a passing phase. The goal, though, is not to become someone who disregards others, but someone who takes themselves into account too.
A step towards assertiveness
The opposite of people-pleasing is not refusal but assertiveness: the ability to say what you think and want in a way that respects both you and the other person. A 2018 review published by Speed, Goldstein and Goldfried described assertiveness training as a “forgotten” evidence-based method that helps with anxiety and depression, yet has almost fallen out of use in practice. I have gathered concrete techniques in Assertiveness: how to say what you want without aggression and without apologising, and there is more on boundaries in Setting boundaries: why it feels selfish even though healthy relationships depend on it.
For people-pleasers, assertiveness rarely begins with a big “no”. It begins with a small shift: allowing yourself time. Putting a few seconds, hours or a day between the request and the answer. In those few seconds you can ask yourself what you actually want — a question many people-pleasers can’t even answer, because they haven’t asked it for a long time.

The first time you say no, it will probably feel uncomfortable. Your body will sense a danger that isn’t there. What matters is what happens next: in most relationships, nothing bad happens. Your friend says “fine, I’ll ask someone else”. Your partner is surprised, and then perhaps even relieved, because they finally know where you stand. Every experience like this is a new piece of evidence that slowly rewrites the old prediction. And where something bad does happen when you say no, you have learned something important about the relationship — not about yourself.
Exercise: one day between the request and the answer
You can start this exercise tomorrow. It doesn’t require you to say no to anyone — only to notice what is going on.
- Choose one day, and with every request (even small ones — “could you pass the salt?”) notice for a moment what happens in your body. Tension, relief, nothing?
- At least once, don’t answer straight away. Use a sentence you have prepared in advance: “Let me check and I’ll let you know.” Notice what it feels like to delay your answer.
- In that time, ask yourself three things: Do I want to do this? Do I have the time and energy for it? Would I say yes even if I knew nobody would get angry?
- Reply according to what you found — it can be yes, it can be no, it can be “I can, but only until five”. What matters is not what you say, but that you chose.
- In the evening, write down what happened after your answer. Not what you expected, but what actually happened. That difference is your most important piece of information.
If, while doing the exercise, you notice that the fear is so great that you can’t even delay your answer, that isn’t failure. It is a sign that the pattern runs deep and deserves more support — a friend you can talk to about it, or therapy where you can explore it safely.
What to remember
- People-pleasing is a pattern in which you systematically put your needs behind other people’s because it feels like the condition for being accepted.
- It differs from kindness not in the act, but in what drives it: kindness comes from wanting, people-pleasing from fear.
- “Fawn” is a useful description, but it is not an official clinical term, and not all people-pleasing is a sign of trauma.
- People-pleasing strengthens because the relief comes immediately and the cost later — as resentment, tiredness and relationships in which nobody really knows you.
- The first step towards assertiveness is not “no”, but time between the request and the answer.
Sources
- Beck, A. T. (1983). Cognitive therapy of depression: New perspectives. In P. J. Clayton & J. E. Barrett (Eds.), Treatment of Depression: Old Controversies and New Approaches (pp. 265–290). New York: Raven Press.
- Helgeson, V. S., & Fritz, H. L. (1998). A theory of unmitigated communion. Personality and Social Psychology Review, 2(3), 173–183. PubMed
- Fritz, H. L., & Helgeson, V. S. (1998). Distinctions of unmitigated communion from communion: Self-neglect and overinvolvement with others. Journal of Personality and Social Psychology, 75(1), 121–140. PubMed
- Exline, J. J., Zell, A. L., Bratslavsky, E., Hamilton, M., & Swenson, A. (2012). People-pleasing through eating: Sociotropy predicts greater eating in response to perceived social pressure. Journal of Social and Clinical Psychology, 31(2), 169–193.
- Curran, T., & Hill, A. P. (2019). Perfectionism is increasing over time: A meta-analysis of birth cohort differences from 1989 to 2016. Psychological Bulletin, 145(4), 410–429. PubMed
- Speed, B. C., Goldstein, B. L., & Goldfried, M. R. (2018). Assertiveness training: A forgotten evidence-based treatment. Clinical Psychology: Science and Practice, 25(1), e12216.
- Walker, P. (2013). Complex PTSD: From Surviving to Thriving. Lafayette, CA: Azure Coyote.
Does your “yes” come faster than your thoughts?
Write to me. Together we can explore where the fear of saying no comes from and how you might find room for yourself in your relationships too.
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